1. Information we may collect
Depending on how you use the service, this can include account and organization details, contact information, authentication records, operational records, device and telemetry information, support requests and technical logs.
2. How information is used
Information may be used to provide and secure the platform, authenticate users, operate dashboards and alerts, process subscriptions, provide support, improve reliability and meet legal or security obligations.
3. Sharing and service providers
Information may be processed by service providers that support hosting, communications, payments, analytics, security or other platform functions. We aim to use appropriate contractual and technical safeguards for such processing.
4. Retention and security
Retention depends on the type of information, operational requirements and legal obligations. We use access controls and security practices intended to protect information, but no internet service can guarantee absolute security.
5. Cookies and similar technologies
SMATENERGY uses essential technologies for sessions, security and core functionality. Optional technologies, where enabled, are controlled through the cookie preferences shown on the website.
6. Your choices
You may contact SMATENERGY regarding account information, privacy questions or applicable data rights. Some requests may require identity or account verification.
7. Updates
This policy may be updated as the service, legal requirements or processing practices change. The effective date shown on this page identifies the current version.